Please do…
Attend work every day
If you are unable to attend work, you MUST call Reach Recruitment no later than ONE hour before your shift starts.
Ensure you allow yourself adequate time to travel to work
It is your responsibility to arrive on time, in a ready to work state.
Ensure you are clocking in & out daily
If you are experiencing any issue with your clock card you MUST report this to Reach Recruitment. Failures to clock in/out may result in incorrect wage payments.
Ensure you are wearing appropriate clothing for work daily
This includes mandatory PPE such as goggles and ear protection (safety footwear in required areas).
Ensure all holidays are booked in advance
There may be clients that require you to take holidays in their shut down periods. If you are unsure when these are just ask.
Ensure you understand health and safety procedures online
Along with completing any relevant online induction & quizzes prior to starting your assignment.
Inform Reach Recruitment if you have any pre-booked holidays
Prior to starting at an assignment as we need to make suitable arrangements.
Please note: unless pre-booked before starting your assignment, holidays outside these periods are not allowed.
Report pay queries with 1 week of payment
To ensure we have enough time to get these confirmed by the clients. Please report any pay queries by text message to our on call emergency number and we will look into them ASAP for you.
Please note our office hours are 8am until 5pm Monday to Thursday and 8am until 2:30pm on a Friday. Any pay queries reported outside of these hours wil be dealt with the following working day.
Please don’t…
Report your absence to a friend, team leader or clients absence line
You MUST call Reach Recruitment on the on call emergency phone, and speak to your dedicated consultant , please also do not ask anyone else to call on your behalf.
Call or text Reach Recruitment hours after your shift has started to say 'you haven't attended work today'
This is not acceptable; we need to be made aware one hour before your shift starts – if you do not follow procedure this can result in termination of your assignment.
Clock in late for your shift or leave before the shift ends
You also MUST not clock in anyone else for their shift (start or finish), frequent poor timekeeping and attendance may result in termination of your assignment.
Forget your clock card/or to sign in
It is your responsibility to ensure you clock in and out correctly daily – if you do forget your card, you must make Reach Recruitment aware at the start of your shift.
Biggest do not!
Please do not ignore our calls or texts! – If for any reason you decide you no longer work with Reach Recruitment just let us know… Don’t just vanish.
Manual Handling Induction
Modern Slavery Video
Please fill out this form to acknowledge you have read and understood Reach Recruitment’s do’s and don’ts for your new job role, and you have also watched and understood the Manual Handling training video & Modern Slavery video.